Language, protocol, etiquette and cultural training
First impressions count. An understanding of the basic do's and don'ts of Chinese business etiquette will optimise your prospects for success and help build relationships of mutual trust and respect. A small investment can reap great rewards.
We deliver training and coaching programs tailored and aligned with your specific business circumstance and requirements. Topics range from introductory Mandarin words and phrases to impress your Chinese customers, guests or hosts, through to the important protocols around meeting arrangements, business card exchanges, gift giving and dining etiquette. We focus on the importance of giving 'face' (mianzi) and engaging 'guanxi' (relationships and networks) when doing business in China.
Our initial discussions with you will involve a training needs analysis to ensure we deliver the competencies you need to ensure you or your delegation, organisation or company are well prepared for your China engagement.
Choose from either an introductory half-day, the more complete one day or a full two days of training and coaching for you, your staff or delegation preparing for China.